privacy policy

At Lapland Cosmetics Oy, your privacy matters to us. We follow EU GDPR and Finnish privacy laws to protect your personal data. This policy covers how we collect, use, share, and protect your information when you visit our website or buy our products. It also includes our Cookie Policy.

1. Who We Are
Lapland Cosmetics Oy
Business ID: 3099402-6
Katiskakuja 3 A 1, 02230 Espoo, Finland
Contact: moi@laplandcosmetics.com

2. What Information We Collect
2.1 Information You Provide:

• Name, email, phone number, billing and shipping addresses, and payment details when you make a purchase or reach out to us.

2.2 Information We Collect Automatically:

• IP address, browser type, device details, and how you use our website.

2.3 Cookies:

• We use cookies to enhance your experience. (See Section 6 for more details).

3. How We Use Your Information

• Order Processing: To handle your purchases.
• Customer Support: To assist and respond to you.
• Communication: To send order updates and confirmations.
• Marketing: To share news and offers, only with your consent.
• Improvement: To analyze website use and improve our services.
• Legal: To meet legal requirements, like tax records.

4. Sharing Your Information
We don’t sell or rent your data. We may share it with:

• Payment Processors: To manage payments securely.
• Shipping Providers: To deliver your orders.
• IT Services: To maintain our website.
• Authorities: If legally required.

All our partners follow GDPR to keep your data safe.

5. Your Rights
You have the right to:

• Access your data.
• Correct incorrect data.
• Request data deletion (subject to legal requirements).
• Object to marketing.
• Transfer your data.
• Withdraw consent for marketing or cookies anytime.

To use these rights, email us at moi@laplandcosmetics.com.

6. Cookie Policy
Cookies are small files that improve your browsing and help us analyze site use.

• Essential Cookies: Necessary for site functions like the shopping cart.
• Analytics Cookies: Help us improve the site.
• Preference Cookies: Save your settings.
• Marketing Cookies: Show personalized ads.

You can manage cookies in your browser settings. Disabling cookies may affect site performance.

7. How Long We Keep Your Data
We keep your data only as long as needed for our services or legal reasons:

• Order Data: Kept for tax and warranty purposes.
• Marketing Consent: Kept until you opt out.

When no longer needed, your data is deleted or anonymized.

8. Keeping Your Data Safe
We use appropriate measures to protect your data from unauthorized access or misuse.

9. Updates to This Policy
We may update this policy due to legal or operational changes. Updates will be posted here, so check back regularly.

Contact Us
Questions or requests? Contact us at moi@laplandcosmetics.com.